Is my Windows version bit or bit? Asia Pacific and Oceania. Please enter a Product Number to complete the request. If these steps resolved the issue , there is no need to continue troubleshooting. HP is compiling your results. Any warranty support needed would be completed by the third party that sold the product. Thank you for your patience.

Uploader: Juran
Date Added: 27 June 2009
File Size: 48.48 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 21905
Price: Free* [*Free Regsitration Required]

Remove, inspect, and reseat the cartridge The cartridge might not have full electrical contact with the contacts inside the product.

We are unable to determine your warranty status for the product and serial number provided. Modify your browser’s settings to allow Javascript to execute.

The list of all available drivers for your product is shown above.

HP Customer Support – Software and Driver Downloads

This product cannot be identified by Serial Number alone. Type your product number, and then press Enter.

If there are X marks on the alignment pagepress the Print icon on the product to align the cartridge again. Please use the product number and serial numbers of the new product to validate warranty status. If these steps resolved the issuethere is no need to continue troubleshooting.


HP Photosmart A630 Compact Printer With User Manual

How does HP install software and gather data? Europe, Middle East, Africa. To find a list of compatible cartridges, do the following: This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. If the cartridge is not compatible with your product, skip to Solution four: This could take up to 3 minutes, depending on your computer and connection speed.

Repeat reseating and cleaning steps. Insert the new cartridge with the label facing up and the copper contacts facing the inside of the product. Remove the cartridge and place it on a clean sheet of paper with the nozzle plate facing up.

Javascript is disabled in this browser. HP is compiling your results. This product was sold by a third party. Open the cartridge access door.

HP Photosmart A Printer series Troubleshooting | HP® Customer Support

Cotton swabs or other soft, lint-free material that will not stick to the electrical contacts. You do not need to continue troubleshooting.


Please enter a Product Number to complete the request. Email list of drivers. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Select your operating system and version. Any warranty support needed would be completed by the third party that sold the product. Please wait while we process your request.

No software or drivers are available for this product with the selected operating system.

Push down on the cartridge, and then pull it outward from the carriage to remove it. Open the cartridge access door, and then wait until the carriage is idle and silent. HP Photosmart A Printer series. The list of recommended drivers for your product has not changed since the last time you visited this page. If debris is visiblediscontinue the steps in this procedure and skip to Step two.